Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

During high-volume periods (such as sales or holidays), processing times may be slightly extended.


Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Please note that delivery times are estimates and not guaranteed.


Domestic Shipping

We currently ship within the United States. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.


International Shipping

(Include this section only if you offer it)

We offer international shipping to select countries. Delivery times vary depending on destination and customs processing.

Customers are responsible for any customs duties, taxes, or import fees that may apply.


Order Tracking

Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking updates to appear.


Lost, Stolen, or Delayed Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is delayed or missing, please contact the shipping carrier directly.

If you need assistance, feel free to reach out to us and we’ll do our best to help.


Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately at [your email].


Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses (adjust if needed).


Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: highland.aestheticsco@gmail.com
Business Hours: Monday-Friday 11-6 pm Saturday 10-2 pm